Health, Safety, Environment and Quality

Challenge Complacency 

Challenge Complacency’ is more than just a slogan at On Tap Services — it’s a mindset that’s embedded in everything we do. It’s a constant reminder that when it comes to safety, taking things for granted is never an option.
 
This message ties directly into our Seven Critical Risks and underpins how we approach our work every day. Whether it’s planning, completing tasks, or looking out for each other, we live by this message to stay alert, speak up, and take action. Challenging complacency means never assuming something is safe — it means checking, questioning, and making sure the right controls are in place every time.
 

Health, Safety, Environmental & Quality (HSEQ)

 

At On Tap Services, we’re committed to delivering safe, high-quality, and environmentally responsible services. Our systems support a strong safety culture where every worker goes home safe, every day.

We are proud to be certified to international ISO standards, demonstrating our commitment to continual improvement and best-practice management across all areas of our operations:

  • ISO 45001:2018 – Occupational Health & Safety Management System

  • ISO 9001:2015 – Quality Management System

  • ISO 14001:2015 – Environmental Management System

These certifications reflect our dedication to protecting our people, providing exceptional service, and minimising our environmental impact through structured processes and accountable leadership.

Our Seven Critical Risks focus on the tasks that carry the highest potential for serious harm if not properly managed. Each has clear controls and non-negotiables in place to reduce risk as far as reasonably practicable.

View our policies: 


View our Certificates – Equal Assurance:

HSEQHSEQHSEQ

On Tap Services Seven Critical Risks

HSEQ

Electrical Safety

Entering and working in a roof space, de-engergising & isolation of LV power, working in live installations, electric shock callouts, working near underground electrical services, working near overhead electrical services.

HSEQ

Working at Heights

Working on a roof, ladder use, operation of EWP, working at depth.

HSEQ

Plant & Equipment

Movement of mobile plant, operation of hydro jetter, operation of quickcut saw, use of angle grinder.

HSEQ

Vehicle / Driving Safety

Driving between jobs, long journeys/trips, transporting equipment and materials, towing equipment/plant.

HSEQ

Hazardous Atmospheres & Material

Confined space entry, use of hazardous substances, hot works, removal/disturbance of ACM, working with biological matter/material.

HSEQ

Excavation Works

Mechanical excavation, hand digging excavation, working in/around excavation 1.5m or more in depth.

HSEQ

Psychosocial Hazards

Employee and tenant interaction, employee & public interaction, working at correctional facilities, general work practices, after hour works.

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