The On Tap Services Team has over 150+ years of combined experience across both the plumbing and electrical industries. We have significant experience across planned maintenance, reactive maintenance, and minor projects works. On Tap Services prides itself on the continuous improvement and develop of its staff and processes, to ensure our clients receive on-going improvement across the contract, or project lifecycle. Employees are actively involved in all facets of the business and the decision-making process, ensuring a strong by in of our valves and the above and beyond approach we take. We are a technology enabled business that leads the way in software and system developments that have reduced the admin burden and provides a fast and efficient job-in-to-job-out processing. With the use of AI technology, we are able to minimise the staffing resources needed to input data, jobs creation and tracking, allowing more personnel to focus on client facing roles, which improves the customer experience.
On Tap Services employs a number of fully qualified technicians in a variety of locations across the wider Perth metro region. Our northern coverage extends from Two Rocks across to Chittering. Our inland coverage extends to Northam and our southern coverage extends down to Dawesville. We have technicians in various locations across Perth, ensuring that we are always close by to attend to emergency works.
We also have the capacity to cover further a field into the South West, South East and North of the State with direct staff and a team of subcontractors. Several of our current clients and contracts are statewide, please call us to discuss your requirements.
We are proactive
We focus on long-term relationships with our customers, suppliers, and employees. Our key point of difference is our drive to develop and maintain customer satisfaction through our quality of service, attention to detail and workmanshipThe processes, team and systems to do more and go further for every client. Staying ahead of issues before they arise, and keeping you proactively informed throughout.
We are consistent
Support to keep your business operational – 24/7, 365 days a year. Installation and maintenance solutions fit for the modern organisation. We don’t just do the job right once, we do is right consistently.
We are capable
We have the expertise, experience, coverage and capabilities to undertake any plumbing or electrical maintenance contract. Our team have broad knowledge of all things plumbing and electrical, and can provide peace of mind to any client that their business and assets will be looked after throughout the lifecycle of the contract.
We are bespoke
From Brand Messaging doc: Consultation and discovery first. Scoping and delivering the solutions you need to rectify issues, and set your facilities up for prevention.
We are proactive
We focus on long-term relationships with our customers, suppliers, and employees. Our key point of difference is our drive to develop and maintain customer satisfaction through our quality of service, attention to detail and workmanshipThe processes, team and systems to do more and go further for every client. Staying ahead of issues before they arise, and keeping you proactively informed throughout.
We are consistent
Support to keep your business operational – 24/7, 365 days a year. Installation and maintenance solutions fit for the modern organisation. We don’t just do the job right once, we do is right consistently.
We are capable
We have the expertise, experience, coverage and capabilities to undertake any plumbing or electrical maintenance contract. Our team have broad knowledge of all things plumbing and electrical, and can provide peace of mind to any client that their business and assets will be looked after throughout the lifecycle of the contract.
We are bespoke
From Brand Messaging doc: Consultation and discovery first. Scoping and delivering the solutions you need to rectify issues, and set your facilities up for prevention.
